Need to press "support" second time when signing up after pressing it first time
When a new member wants to support an idea and presses the "support" button he then needs to sign up or use he's google / facebook account. Once he's logged in most of them think that they have voted and just leave. They don't even see that a support button is still active since they were redirected to a main page.
Conclusion: please count the votes from members who signed up for the first time after pressing a "support" button on a certain idea without a need to press it again (new members just don't get it)
This makes a lot of sense and can come across as a confusing experience. We are investigating this further.
I just wanted to say, this is very necessary. It's already a burden for people to have to sign up, and having it not automatically register their support makes it even less easy for newcomers to wind up actually supporting something. (It doesn't even leave them on the same page!) I know for a fact that 145 clicked through to my page from a link I shared. Less than 20 of those have translated to actual supports.