How do I recover my username and/or password?

Before reading further, if you had trouble with your username, please be sure that you entered your LEGO ID username (not your LEGO Ideas "Display Name") in the "Username" text field.

The LEGO ID login screen can help you recover both your username and password as long as you still have access to the email address you used to sign up on LEGO Ideas. Note: If you already have an account, please don't set up a new one. LEGO Ideas Guidelines only allow one account per person.

See instructions and screenshot below for how to recover your username and password:

How to recover your username 
1. Click on the blue 'Login' button in the top right corner of the page
2. Click 'Log in using your LEGO ID'
3. Click 'Forgot your username', which is just above the 'Username' text box
4. Type in your email address
5. Click 'Send'
6. You will receive an email that informs you of the username that is attached to your email address

How to recover your password
1. Click on the blue 'Login' button in the top right corner of the page
2. Click 'Log in using your LEGO ID'
3. Click 'Forgot your password', which is just above the 'Password' text box
4. Type in your username
5. Click 'Reset Password'
6. You will receive an email with instructions on how to reset your password



Still having issues with your username and/or password? Then feel free to use the "Contact Support" button to the right, to get in touch with us.

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