If you’re a LEGO Ideas member and have received an email about your account or project, you can reply to the email and a Moderator will get back to you. We love to help, but please note we’re a small team and our response time may vary based on how simple or complex your question is.
Please have a look at our Knowledge Base to answer the most common questions about LEGO Ideas.
Ideas Community Issues
If you’re having problems with another LEGO Ideas member, please use the Report link on the relevant comment, project, or member profile to let a Moderator know.
LEGO Customer Service
For all other LEGO questions such as problems with an order or missing pieces, please contact LEGO Customer Service.