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Knowledge Base

← Help for LEGO® Ideas

  1. General Information →

    1. How do I contact LEGO Ideas directly?
    2. What devices and browsers does LEGO IDEAS support?

  2. My IDEAS Profile and LEGO Account →

    1. When I log in to LEGO IDEAS, I see a screen with a randomly generated username. Can I change it?
    2. I can’t find my LEGO IDEAS profile, Product Ideas (Projects), or Challenge Entries!
    3. How do I delete my LEGO IDEAS profile?
    4. How do I recover my username and/or password?
    5. How can I get email updates when there’s a new Blog post?

  3. LEGO Ideas Community →

    1. How old do I need to be to participate on LEGO Ideas?
    2. What are Staff Picks and how are they chosen?
    3. What are "Followers" and why do people follow me?
    4. How do I follow a project?
    5. How do I send someone a private message?

  4. Guidelines, House Rules, and Terms of Service →

    1. VIDEOS: Advice to New Members
    2. Am I allowed to enter my Product Idea or Challenge Entry in another challenge?
    3. License Conflicts and Resolutions
    4. The Terms say this isn’t open to employees of agencies and companies associated with the LEGO Group and their immediate families. Can you explain?

  5. The LEGO Review →

    1. Where can I find the past LEGO Review results videos?
    2. How do we decide which projects to archive, and why?
    3. What happens to my project after I reach 10,000 supporters?

  6. Challenges →

    1. Who can participate in Challenges?
    2. Do I have to have an account to take part?
    3. How old do you have to be to participate?
    4. Why can a parent not submit an entry on behalf of a child?
    5. My entry was rejected! What do I do?

  7. All articles →

    1. How do I contact LEGO Ideas directly?
    2. How old do I need to be to participate on LEGO Ideas?
    3. Where can I find the past LEGO Review results videos?
    4. VIDEOS: Advice to New Members
    5. My project was not approved when I submitted it. Why?

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